Our customers define quality – we are here to meet their expectations and satisfy their needs.
Quality assurance is best achieved by preventing problems rather than correcting them after they are detected.
The contribution made by each member of staff is vital to maintaining the quality service expected by our customers.
Maintaining quality requires continual improvement in processes and development of all staff.
Each employee has an obligation to provide a high standard of workmanship to his or her customers and fellow employees. Adherence to this policy involves every employee of the Company.